Coronavirus and Australian Visas – FAQs

As COVID-19 (Coronavirus) continues to impact global movement, it is important to understand how this will impact your migration and visa status.

We have been inundated with enquires, so have created this ‘Coronavirus and Australian visas FAQ guide’ to answer the most common questions. We will continue to monitor the situation and update our website to assist you.

Where can I find current information on travelling to Australia?

You can find the latest information about Australian travel restrictions and isolation measures on the Department of Home Affairs website: https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus

As of 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. All travellers to Australia are required to self-isolate for 14 days, either at home or in a hotel. You can view information on Coronavirus (COVID-19) isolation on the Australian Government website.

According to the Government website, these restrictions will remain in place until further notice. The department are advising that travellers check the website regularly.

We recommend seeking advice primarily using the Department of Home Affairs website.

Australia map

Should I change my future travel plans to Australia?

As the situation is developing rapidly, it is impossible to predict what travel restrictions will be in place by the time you intend to travel.

For more information on the current travel restrictions and self-isolation requirements in Australia, please refer to the Government website: https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus.

Please note that the current advice from the UK government is for all British nationals to avoid non-essential travel.

Does this impact the processing of my skilled or family visa?

While there is no direct impact yet, we do anticipate minor delays in processing for a number of reasons:

  • Technical and Practical assessments with Vetassess have been suspended until further notice, meaning your skills assessment may take longer to complete
  • Some panel doctors are suspending new appointments, meaning your medicals will be delayed
  • Employees across the globe are being advised to work from home and take sick leave, meaning Immigration may have less case processors working on visas

You can view the latest visa processing times here: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-processing-times/global-visa-processing-times

We will continue to publish new information as it becomes available.

I have been granted a visa with an initial entry date – will this date be extended?

Those with expiring entry dates should look to enter Australia within the given timeframe. We have not yet received confirmation that extensions will be provided.

We recommend contacting Immigration directly if your initial entry date is in the next 1-3 months.

Within Australia: Telephone 131 881

Outside Australia: Telephone +61 2 6196  0196

Time clock

Ensure you do not miss the initial entry date of your visa

I cannot complete my medical check within the given time frame – what should I do?

Clients should book their medicals if requested, but we understand that there will be delays.

The most important thing is you communicate with your visa case officer. We recommend uploading the payment receipt for your appointment, and any correspondence you may have as evidence of your booking (or attempt of booking).

You should also upload a letter requesting an extension from Immigration, however extensions are not guaranteed and it is important you make reasonable attempts to arrange your medicals.

My travel plans have been affected – can I simply stay in Australia?

No – all tourist visa applicants in Australia should consider leaving as to not to overstay their visa. We always advise that you must obey all visa conditions.

Moreover, the UK Government have asked for all overseas Brits to return immediately to the UK.

I am a visa holder in Australia – how does this impact me?

You must apply for a new visa before your current visa exp​ir​es. You may be​​​ eligible to be granted a bridging visa that will keep you lawful until a decision is made on your visa application. You can refer to the Government website for instructions on what you need to do to stay longer.

If your current Australian visa states – No further stay condition (includes 8503, 8534 and 8535) – then you cannot apply for most other visas until you leave Australia. If your visa has less than 2 months validity remaining you can request to waive this condition.

If your current Australian visa states – Condition 8558 (Non-resident cannot stay for more than 12 months in any 18 months period) – you will need to apply for a new visa.

If your visa has expired, you need to apply for Bridging E visa immediately in order to become lawful.

We thank you for your patience during this busy time as we respond to your enquiries. You can stay updated on Coronavirus and Australian visas by checking our news page.

Visa Go have been amazing from day one in supporting us with our visa application for moving to Australia. Sue was our case officer and has been so patient in answering all of our questions and providing updates along the way. Having someone who we trusted to take care of the process really took the pressure off. The communication is excellent. We were granted our 491 visa yesterday morning!!! We will be using Visa Go when the time comes to apply for our permanent residency 191 🎉☀️
Amy Lavelle
Amy Lavelle
10:30 18 Nov 22
This was one of the most difficult challenges of my life to obtain a regional skilled migration visa for Australia. There were so many obstacles and hurdles to jump due to Covid lockdown and a race against ageism rules of turning 45. I certainly could not have done this without the help of visa go! Managed to secure an Invitation to apply from the Australian Government and with the assistance of my wonderful agent managed to fast track my ITA four days before my birthday! Never give up on your dreams. I now have my visa that can lead to PR thanks to Visa Go! You guys were awesome and really appreciate your help. ☺️
Callum Davidson
Callum Davidson
12:49 20 Aug 22
I can’t thank Kimberley and Darren enough for all the time, effort and support they gave us whilst going through our visa process. They answered any and all questions and made such a daunting undertaking much less stressful with all their advice and guidance. Would highly recommend!
Ashley Fleming
Ashley Fleming
07:28 26 Jul 22
We would just like to say a huge thank you to the Visa Go Australia team, especially Sue our caseworker who has been fantastic since the start, everything went smooth through the whole process, we was kept updated and informed along the way. We would definitely recommend and we can’t wait to head down under now our Visa has been granted. Couldn’t of done it without you. Thank you again!
Sarah Gething
Sarah Gething
14:17 25 Jul 22
After 4 1/2 years since our first contact with Visa Go Australia, and just over 3 years since starting our process with them, our visa has finally been granted and I cannot thank Sue and Darren enough! We had a very complex skill assessment stage but without Sue helping us with what we had to do, it wouldn’t of been possible without her. I highly recommend using Visa Go if you’re ready to start your journey to Australia or anywhere else, they have made our dreams come true! Thank you Sue, Darren and Kimberley 😁
Darren Castle
Darren Castle
04:54 20 Jul 22
I would highly recommend visa go.
Darren always took the time to answer any questions and help me through the process.
Within weeks he had my partner visa submitted and now I have my permanent residency!
I couldn’t thank Darren and the team enough 👍
Chris Lobb
Chris Lobb
23:35 19 Feb 22
Visa Go Australia are experts in their field.
My case officer, Sue, has been very professional and knowledgeable throughout the process providing great customer service, from providing the documents required to promptly replying to all queries.
So, to Darren, Kimberley and Sue, thank you all for your support to achieve my Visa.
Rosie Whitmarsh
Rosie Whitmarsh
09:38 16 Dec 21
Good and efficient services, clear information on what documents to provide and quick answers to my questions. Got two visas approved with Kimberleys help 😊.
Lesley Botschuyver
Lesley Botschuyver
03:09 17 Oct 21
Visa Go Australia provided amazing service when applying for a partner visa. They provide great support and advice throughout the process to ensure your application is done perfectly. Kimberley was always very patient answering my questions, and following up on things I missed. I would highly recommend Visa Go to anyone applying for an Australian visa.
Rebecca Wolody
Rebecca Wolody
10:01 07 Oct 21
Visa Go were fantastic at helping me secure my partner visa . The whole process was very simple and well explained - and I got the permanent residency after only a few months which was amazing. Kimberley was very helpful and supportive throughout the process and I wouldn’t hesitate to recommend them to anyone!
Sam Hodson
Sam Hodson
11:11 17 Sep 21
Kimberley and Darren helped myself and my partner with our Australian residencies and we couldn’t be happier. Even through lockdown Kimberley was attentive and on the ball at all times, my visa process took no time at all! I’ve already recommended friends to visa go as they truly know what they are doing and are there to help and make the process as straight forward as possible. Highly recommend!!!
Mary Pegasiou
Mary Pegasiou
21:20 16 Sep 21
I used Visa Go to apply for my Partner Visa and I have been super impressed with the service and turnaround time. Kimberley was very thorough with her communication and kept us updated through out the whole process. I can’t recommend the service enough!
Jacob Forrest
Jacob Forrest
14:06 20 Jul 21
My agent with Visa go was Kimberley Chatt. She was fantastic the whole way through. Always had very professional and prompt responses whenever I had a query. I felt like she went above and beyond to help me understand each step of the process. I now have my permanent partner visa in Australia and couldn't be happier. She turned what can often be a long arduous ordeal into a streamlined easy process. I would highly recommend this agency to anyone looking to immigrate to Australia. Thanks again Kimberley!
Ross Findlay
Ross Findlay
09:00 25 Jan 21
My Husband and I used Visa Go Australia to support us through our Visa process. Our Visa advisor was Sue, Sue was great from start to finish, always so helpful and replied to our emails and calls so quickly.
Our visa process took 11 months (as expected for the visa we applied for) and Sue kept us on track and up to date all the time, extremely organised and always happy to help and provide us with her support.
I highly recommend Visa Go Australia, we couldn't imagine trying to go through this process without Sues help and guidance. Samantha Mills
Samantha Mills
Samantha Mills
20:05 17 Dec 20
Visa Go provided an excellent service. They were professional, helpful and efficient throughout the visa process and Sue, my designated migration agent, always had words of encouragement to help deal with the tedium of the paperwork. I am a professional and I thought using a migration agent was probably unnecessary. I thought I could manage the paperwork process myself. However, it quickly became clear to me that an agent's assistance was very necessary. Visa Go's knowledge was invaluable and I have no hesitation in recommending their services.
Lorna Balfour
Lorna Balfour
11:07 17 Dec 20
Using Visa Go Australia was the BEST decision we made when planning for our move to Australia. My husband is British and needed an offshore 309 spouse visa. Sue made our life so much easier supporting us every step of the way. I was impressed with her knowledge, every question I had was answered quickly and with confidence. There is a huge amount of time and effort your agent does in the background so that you don't have to. I always felt like a priority and that I was in the safe hands of an expert. Not to mention how kind and friendly the agents are. I would highly recommend this company to anyone - 5 star service!
Lisa Garside
Lisa Garside
19:48 05 Dec 20
Amazing Darren and deanne changed our lives helping us Emmigrate to a new country.
John Docherty
John Docherty
15:17 19 Aug 20
Visa Go Australia were integral in getting our visas granted, without them the whole process would have been so difficult for us to get everything right, they were always so happy to help no matter how silly the question. They split the process up in to manageable chunks and made sure that we were always ready for the next step which really minimised the stress of it all.
Can't thank Darren and Kimberley enough.
Calam, Charlie and Rory
Chaz Manning
Chaz Manning
20:16 19 Jul 20
Me and my partner Cynthia have successfully been granted our partner visa for Australia and could definitely not have done it without all of the never ending help from Sue. Any visa process is always stressful, yet they helped so much with any problems we had along the way. I can't recommend this company enough! If you're worried about applying for a visa, you can rest assured that with their experience and knowledge, partnered with how lovely they always are even with the smallest of questions that you will be having your visa granted in no time with minimal stress!
Thank so much for all your help!
Jonas & Cynthia
Jonas Forshaw
Jonas Forshaw
12:02 27 Jun 20
We were recently granted a PR Visa and the work that Sue puts in in the background is commendable. Darren and Sue have been great to work with over the last 2 years and we were kept up to date the whole way.
I would highly recommend anyone applying for a visa to do it through them.
They made sure we had all the information at every step of they way and nothing was ever a problem if I called or emailed.
Thank you so much to all of the team!
Denny, Victoria and Caitlyn
Victoria Pullinger
Victoria Pullinger
09:12 31 May 20
I can not recommend these enough, was with us all the way, even when things got frustrating, no fault of the company, just how long the process takes. You do have to be patient and understand they have to wait on the migration department. It is worth using an agent. They completed a PMV300 for us and are now doing the next stage. It really does unburden a lot of stress during what is a stressful time. Even long after I was given advice and guidance when the job had already been completed. Honest, reliable and understanding. Thank you and keep well all. Marie & Jodie
Marie Curly-Locks
Marie Curly-Locks
23:10 14 May 20
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